Attitude: content, structure, function; its influence and relation with thought and behavior; moral and political attitudes
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”Adopting the right attitude can convert a negative stress into a positive one”. Why is it important for public servants to have the right attitude? How do you develop the appropriate attitude for a public servant?
A positive attitude is crucial for public servants as it can significantly impact their job performance, relationships with colleagues and citizens, and overall job satisfaction.
Importance of right attitude:
- Problem-solving: Challenges and stress are inherent in public service. A constructive attitude can turn obstacles into opportunities for improvement and innovation. Krishna Bhaskar, the district collector of Rajanna-Sircilla, successfully addressed water scarcity by implementing innovative strategies and raised groundwater levels by six metres over three years.
- Ethical decision-making: The right attitude ensures impartial decisions made in the public interest, grounded in ethics and integrity.Former Chief Election Commissioner T N Seshan is renowned for his unwavering integrity and commitment to free and fair elections
- Empathy and service orientation: A compassionate attitude fosters trust between the government and citizens by understanding their concerns and serving them with dedication.Example:Kiran Bedi’s reforms at Tihar Jail reforms.
- Resilience and adaptability: Maintaining a positive attitude enables public servants to bounce back from setbacks, learn from mistakes, and adapt to changing circumstances.
- Team dynamics: Cooperation and collaboration are vital in public service. A positive attitude promotes a harmonious work environment and encourages teamwork.
Developing the Appropriate Attitude for a Public Servant
- Inculcating ethics and integrity: Prioritising ethical conduct, honesty, and transparency while upholding the Constitution and serving the greater good.
- Fostering empathy: Developing empathy towards citizens, especially the underprivileged, to understand their needs and concerns.
- Embracing accountability: Being accountable for decisions and actions, learning from mistakes, and continuously improving performance.
- Promoting collaboration: Adopting a collaborative attitude to work effectively with diverse stakeholders, including citizens, civil society organisations, and other government agencies.
- Encouraging innovation: Fostering an attitude of innovation and continuous learning to find creative solutions to complex problems and embrace new ideas and technologies.
By cultivating these attitudes, public servants can serve the nation with dedication, integrity, and excellence, ultimately contributing to the well-being of all citizens.
| PYQ: Our attitudes towards life, work, other people and society are generally shaped unconsciously by the family and the social surroundings in which we grow up. Some of these unconsciously acquired attitudes and values are often undesirable in the citizens of a modern democratic and egalitarian society.(a) Discuss such undesirable values prevalent in Today’s educated Indians.[150 Words] [10 Marks] [2016](b) How can such undesirable attitudes be changed and socio-ethical values considered necessary in public services be cultivated in the aspiring and serving civil servants? [150 Words] [10 Marks] [2016]Anger is a harmful negative emotion. It is injurious to both personal life and work life.(a) Discuss how it leads to negative emotions and undesirable behaviors.[150 Words] [10 Marks] [2016](b) How can it be managed and controlled? [150 Words] [10 Marks] [2016]A positive attitude is considered to be an essential characteristic of a civil servant who is often required to function under extreme stress. What contributes to a positive attitude in a person?[150 Words] [10 Marks] [2020]Attitude is an important component that goes as input in the development of human being. How to build a suitable attitude needed for a public servant? [150 Words] [10 Marks] [2021] |